The kinds of Personal Information that Sporttrade.com generally collects from you is:
Name and contact information including e-mail
Date of birth
Location and related geolocation information
Photographs or images
Personally submitted preferences
Bank account and credit card information
Other Identity verification information (i.e. email address, phone numbers, SSN)
Your betting information with Sporttrade
Correspondence to and from you such as emails and live chat;
Information we may collect as part of a survey, customer feedback request or a competition you participate in
Your application for employment
Information on your use our websites and Apps using cookies and sophisticated tracking technologies;
USE OF PERSONAL INFORMATION
Sporttrade.com will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:
if you wish to subscribe to Sporttrade.com weekly newsletter
if you download our Sporttrade app from either a Google Play or Apple Stores (irrespective of if you become a Member)
to process your application to become a member of Sporttrade.com ("Member")
to provide services to you as a Member
to identify you as a Member for security purposes and to comply with our legal obligations
to maintain your Member betting account
to upgrade and enhance your experience within the website or over the telephone, or to tailor or develop information, services or products to suit your needs which may include market research and conducting promotions
to tell you about our products or services that we think may be of interest to you by communicating with you via email, SMS or telephone
to create aggregate data about Members through demographic profiling, statistical analysis of the database to provide to potential and existing stakeholders, and to allow for more efficient operation of Sporttrade.com's business
to determine Members' liability to pay goods and services tax and other taxes where applicable
to verify that you are eligible to use or otherwise participate in and/or receive our services and promotional offers
to comply with Sporttrade.com's legal and statutory obligations, such as to prevent extraterritorial use of our gaming services and products and obligations contained in our Anti-Money Laundering Policy (such as customer identity verification and reporting obligations imposed by the Bank Secrecy Act (BSA)).
for taking appropriate action if Sporttrade.com has reason to suspect that unlawful activity or misconduct of a serious nature has been, is being or may be engaged in that relates to our functions and activities
to establish, exercise or defend any legal claims; and
manage job applications.
By downloading the App from any app Store (Google Play, or Apple) you consent to Sporttrade collecting data from your phone which could include, but not limited to, details about your device, location data, time of your download, or other such information which will make you an anonymous downloader (until you become a Member), irrespective of if you register and become a Member. If you do not provide Sporttrade.com with the personal Information we request, we will be unable to process your application to become a Member, provide you with our services or respond to your inquiry or complaints.
Examples of Personal Information that may be collected by Sporttrade.com include your name, residential address, email address, telephone numbers, fax numbers, your date of birth, other verification information such as government related identifiers, your credit card details and your betting activities. By becoming a Member or otherwise choosing to provide Sporttrade.com with Personal Information you consent to Sporttrade.com collecting, using and disclosing your Personal Information for the above purposes.
Personal Information may also be collected by Cookies when you use the website or our apps. Cookies are pieces of data stored by your phone, or your web browser on your hard drive which contain information relating to your use of the website or our apps. When you access our apps or our website, Cookies may record details relating to your use of the app or our website, including, but not limited to, what pages you view on your smartphone browsers, or from the websites you visit on your computer. When you download our apps or use our website we may place Cookies or action tags, either from Sporttrade or from third parties, on your device or computer which we use for marketing, performance or basic servicing of our products and services to you. These cookies may include:
Basic Cookies:These Cookies are usually required for the operation of our app/website, they help make our app/website usable by enabling basic functions, such as page navigation and access to certain areas of the app/website, and they may also be used to comply with a legal or regulatory requirement. The Sporttrade app/website may not be able to function without these Cookies.
Performance Cookies: These Cookies allow Sporttrade to personalize our content for you. Performance Cookies also include analytics Cookies, which allow us to recognize and count the number of visitors to and/or downloads of our apps and see how visitors move around the app/website. This helps us improve Sporttrade's performance and our services to you.
Advertising Cookies: These types of Cookies record your visits or your activity while using or even just downloading the Sporttrade app or website. They track the pages you have visited, and the links you have followed from our website or within our app. We use this information to make our website and app advertisements more relevant and specific to your interests. These Cookies help us provide aggregated auditing, research, and reporting for advertisers; they also help us tailor advertising of our products and services to you when you visit third-party websites.
DIRECT MARKETING AND OPTING OUT
When registering as a Member, you may be automatically signed-up to receive promotional or marketing information from Sporttrade.com by selecting the appropriate option on the registration page. In that case, from time to time we may use your Personal Information to inform you about Sporttrade.com's products or services or about promotional activities which Sporttrade.com believes may be of interest or of benefit to you. We may do this via email, SMS, telephone or mail.
If you no longer wish to receive marketing or promotional material from Sporttrade.com at all or in any particular form, an unsubscribe link is located at the bottom of the promotional material, or you may contact us at any time by email to [email protected] with your request with which we will comply as soon as is practical.
From time to time we may contact you in relation to the management and administration of your Sporttrade.com account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication does not affect your opt-in or opt-out status for direct marketing communications.
STORAGE OF PERSONAL INFORMATION
Sporttrade will take all reasonable steps to ensure that the Personal Information which it collects, uses or discloses is correct and is stored in a secure environment which is accessed only by authorized persons.
Sporttrade will destroy or permanently de-identify the Personal Information we hold when it is no longer required for any purpose.
USE BY THIRD PARTIES
Personal Information collected by Sporttrade.com may be disclosed to a third party in the following circumstances:
to provide you with the services or support/information you have requested;
for any other purpose related to the purposes for which your Personal Information was collected as described in this policy which you would reasonably expect, or which has been otherwise notified to you;
the third parties or classes of third parties that Sporttrade.com has at the time of collection informed you of;
to enable Sporttrade.com to participate in activities with business partners and sponsors, who will be notified to you at the time your Personal Information is collected;
where the disclosure is required or authorized by law;
to protect and maintain the integrity of particular sports / racing codes by assisting relevant state and federal regulatory bodies, or other government entities, in their inquiries or notifying such bodies of any betting activity Sporttrade considers to be unusual or suspicious;
where you have consented to its disclosure either expressly or by the circumstances and your conduct.
com will take all reasonable steps to ensure that any Personal Information which Sporttrade.com discloses to a third party is protected by that party.
SECURITY OF PERSONAL INFORMATION
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, Sporttrade.com does not warrant the security of any information which you transmit to it. Any information which you transmit to Sporttrade.com is transmitted at your own risk. However, once Sporttrade.com receives your transmission, Sporttrade.com will take reasonable steps to protect your Personal Information from misuse, loss and unauthorized access, modification and disclosure including by using password protected systems and databases and Secure Socket Layer ("SSL") technology.
Sporttrade.com's employees, agents and contractors are required to maintain the confidentiality of Members' Personal Information and trading behavior.
Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Sporttrade.com cannot guarantee the security of this type of disclosed information.
Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.
Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.
PRIVACY FOR MINORS
We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children's Internet activities including where appropriate by using Internet screening software.
ACCESS TO PERSONAL INFORMATION
You may access the Personal Information collected by Sporttrade.com by following the "My Account" link on the website or by emailing the Customer Service team on [email protected]. We will give you access to your Personal Information in the manner requested if that is possible and within a reasonable period. If we refuse your request or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other means. We may not be required to give you access to your Personal Information in certain circumstances including where it may have an unreasonable impact on another individual's privacy. If we refuse access for such reasons, we will advise you by email of the refusal and our reasons and the complaint mechanisms available to you.
CORRECTION AND CONTINUOUS UPDATING OF YOUR PERSONAL INFORMATION
com takes reasonable measures to ensure that Personal Information which it collects is accurate, complete and current; and when it uses and discloses it, that it is relevant to the purpose for which it is being used or disclosed. We will take reasonable measures to correct Personal Information if we are satisfied that it should be corrected. We may contact you on a periodic basis to seek the most up to date information from you.
If you believe that the Personal Information Sporttrade.com holds about you is inaccurate, incomplete or not current, please let Sporttrade.com know and we will correct it if we are satisfied that a correction is required.
Personal Information can be updated or corrected by you in the "My Account" section of the website at any time after you log in. Subject to identity verification, Personal Information can also be updated or corrected by emailing [email protected].
Details of your betting transactions can be also found in the "Bet History" section of the Member Services section of the website.
USE OF WEBSITE
If you have any queries, requests for access or correction or complaints relating to the handling of your personal information, please contact Support at [email protected].